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Linda Shohet was having a great Christmas vacation with family in Atlanta before she returned home to discover a frozen pipe had burst and her insurer was refusing to pay for costly damages because her home policy required daily visits during a winter absence. Unlike most consumers who feel abused, Shohet fought back, hired a lawyer, went to court and won her lawsuit against Aviva Insurance. The ruling could help millions of other Canadians with similarly restrictive home insurance policies.

[See Feb. 4, 2014 Notes From The Editor for background.]
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